About the role
Assist Store Manager in overseeing store performance and ensuring excellent customer experience.
- •Assist the Store Manager in overseeing store performance, driving sales, and ensuring an excellent customer experience.
- •Key Responsibilities Lead by example and validate the quality of the in-store customer experience.
- •Maximize results and achievement of Key Performance Indicators (KPIs) by driving own performance as well as the performance and engagement of the team.
- •Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
- •Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis.
- •Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
- •Requirements Passion for operational efficiency and team engagement.
- •Ability to create a positive, high-energy work environment.
- •Engaging, nimble, creative and driven.
- •Proficiency in using point-of-sale systems, inventory management software, and other retail technology.
Match insights
Level:Mid