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B2B Tutor Operations Lead

PreplyLanguage Learning company
Barcelona, SpainLead
Operations & Strategy

About the role

Lead B2B tutor operations, ensuring supply meets corporate client needs and quality standards.

  • As the B2B owner in Supply Operations, you’ll partner with B2B leadership, Product, and Operations to ensure our tutor ecosystem supports our corporate users.
  • You’ll own priority programs and improvements across the tutor & B2B lifecycles to ensure tutors and learners have a great B2B experience at scale.
  • Key Responsibilities Own the Supply side of Preply Business end-to-end, ensuring B2B can serve client needs with the right tutor coverage, quality, and operating standards.
  • Represent Supply in B2B planning with the B2B LT, translating commercial priorities into clear supply requirements and sequencing.
  • Lead cross-functional delivery from diagnosis to rollout, driving measurable improvements in reliability, satisfaction, and problematic lessons.
  • Define success metrics and monitoring for B2B supply health with Data.
  • Requirements 6–8+ years of experience in strategy & operations, consulting, marketplaces, or high-growth tech (B2B experience is a plus).
  • Strong program/project leadership: drives ambiguous, cross-functional work from problem definition to rollout and iteration.
  • Stakeholder management and influence: influences senior B2B, Product, CX, LT leaders through clarity, options, and alignment.
  • Data-driven approach: sizes opportunities, defines KPIs, interprets results, and turns insights into actions (Excel/Sheets required; SQL is a plus).
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Tech stack

ExcelSQLLooker

Match insights

Tech:Excel, SQL, Looker
Level:Lead

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