Reliability Operations Engineer (Malaysia)

Supports operational reliability of robotic and cloud systems.

• •Supports operational reliability of robotic and cloud systems by handling Tier 2 escalations and performing technical investigations.
• •Key Responsibilities Lead incident investigations and provide timely updates.
• •Respond to escalations using runbooks, metrics, logs, and diagnostics.
• •Update runbooks and operational documentation based on new issues.
• •Requirements Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent hands-on experience. 2–4 years of experience in Reliability Operations, Site Reliability Engineering, DevOps, IT Operations, or a related technical support function.
• •Experience using and contributing to runbooks and operational workflows.