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Customer Success Engineer
FoxgloveRobotics Data company
San Francisco, United StatesMid
Sales & Account Management
About the role
Support customers in achieving their target outcomes.
- •Foxglove is seeking a Customer Success Engineer to support customers in achieving their target outcomes across various industry verticals.
- •You will provide technical support, collaborate with product and engineering teams, and serve as a technical reference point.
- •Key Responsibilities Provide technical support to prospects and customers.
- •Act as a liaison between customers and product/engineering teams.
- •Develop and maintain documentation and tutorials.
- •Assist in onboarding new customers and providing training.
- •Contribute to building out a technical pre
- •and post-sales team.
- •Requirements 2+ years experience in technical support roles. 1+ years using Foxglove or a related visualization tool.
- •Ability to comfortably query SQL databases.
Tech stack
PythonTypeScriptSQL
Match insights
Tech:Python, TypeScript, SQL
Level:Mid