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Shift Lead

BonusEmployee Recognition company
Boston, United StatesMid
Operations & Strategy

About the role

Lead and support the practice team in delivering high-quality patient care.

  • As a Practice Coordinator at One Medical, you will lead and support your practice team in delivering high-quality patient care.
  • Key Responsibilities Ensure operational readiness of the practice through regular team check-ins and monitoring of task queues.
  • Provide team support and leadership through training, coaching, and mentoring of team members.
  • Drive performance improvement through active daily management, including office huddle facilitation and monitoring performance metrics.
  • Requirements Proficiency in customer-service, support roles, administrative work, and motivating a team or peers.
  • Skilled in nuanced patient communication with an emphasis on consistent high-quality patient-centered experiences.
  • Foster open communication with team members.
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Level:Mid

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