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Senior Onboarding Specialist
BrandwatchSocial Media company
Melbourne, AustraliaSenior
Sales & Account Management
About the role
Strategic partner for enterprise clients, ensuring successful product adoption.
- •The Senior Onboarding Specialist acts as a strategic partner for enterprise clients, ensuring they successfully implement and adopt the Brandwatch product suite.
- •You will consult on large-scale solutions and coordinate across internal and external teams to turn social data into actionable insights.
- •Key Responsibilities Design and deliver tailored, scalable onboarding solutions aligned with client objectives.
- •Manage complex customer engagements and high-impact solution delivery on time.
- •Lead client consultations and provide strategic recommendations for long-term product adoption.
- •Maintain deep product expertise in social intelligence and industry trends.
- •Requirements Proven experience consulting with enterprise-level clients on software implementations.
- •Strong ability to manage multiple stakeholders and complex project timelines.
- •Expertise in social data, visualization ecosystems, or social intelligence.
- •Excellent coordination skills across internal and external global teams.
Match insights
Level:Senior