Technical Support Engineer 1

Support clients and ensure their success by resolving technical support requests.

• •Join Datadog's Technical Solutions team to support clients and ensure their success.
• •Engage with customers via multiple channels to resolve technical support requests and educate them on the platform.
• •Key Responsibilities Engage with customers via multiple channels to identify and resolve technical support requests.
• •Reproduce technical issues and dive into Datadog's integrations.
• •Become demo certified and lead product demos to customers.
• •Participate in product conversations with internal teams based on client interactions.
• •Train as a highly knowledgeable specialist in one or more Datadog product areas.
• •Work from a Datadog office 3
• •5 days per week.
• •Requirements A Computer Science / Engineering major and/or Bootcamp graduate.