Customer Success Team Lead
CarwowAutomotive Marketplace company
Winnersh, United KingdomManager
Bessemer Venture Partners
Accel
Balderton Capital
Vitruvian Partners
Episode 1 Ventures
Samos Investments
Sales & Account Management
About the role
TL;DR
Lead a team of Customer Success Executives to support car sellers and maximize their selling success.
Required skills
Customer SuccessTeam ManagementCoachingCommunicationProblem SolvingCRM
Nice-to-have skills
Customer Service
Domain expertise
automotive
Benefits & perks
Competitive comp package, 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more!, Employee-friendly share options, Pension scheme via Royal London - up to 5% company contribution, Vitality private healthcare insurance, Life Assurance - 4x annual salary, Monthly coaching sessions with Spill - our mental wellbeing partner, Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies, Bubble childcare support and discounted nanny fees for little ones, 'Work from abroad for a month' annual scheme, Generous learning and development budget, £500 home office budget
Tech stack
CRM