Regional Partner Relations Lead – EMEA

Drive strategic partnerships and manage relationships with key regional partners.

• •The candidate will be part of Growth Ops & Partnerships, working closely with Operations and Commercial teams to turn strategic partnerships into sustainable TPV, margin, and resilience at regional level.
• •Key Responsibilities Own and nurture relationships with key regional partners (e.g., processors such as Fawry, Capitec, Paystack, PayU and similar players) and relevant new payment method regulators, becoming dLocal’s “face in the market”.
• •Translate global strategy into local execution: jointly define and run joint business plans with priority partners to unlock TPV, improve economics, and strengthen our product capabilities.
• •Drive partner performance and resilience: monitor health (conversion, uptime, SLAs, costs), coordinate incident follow-up, and push for redundancy and new capabilities where needed.
• •Bridge external stakeholders and internal teams (Product, Ops, Finance, Fraud, Compliance, Legal, Public Affairs) so that commercial opportunities and regulatory changes turn into concrete, on-time deliveries.
• •Anticipate and shape regulatory and scheme agendas in the region, working hand-in-hand with regulators, card schemes and industry forums where relevant.
• •Requirements 8–12+ years in payments / fintech / banking / card schemes, with a focus on partnerships, business development, or strategic account management.
• •Proven track record owning senior relationships with: Major banks / wallets / processors or Card schemes (Visa, Mastercard, etc.) or Regulators / central banks / public authorities in financial services.
• •Hands-on experience working on joint initiatives across commercial, product, operations and compliance (e.g., new payment methods, cross-border corridors, regulatory-driven launches).
• •Strong relationship builder and influencer, comfortable with C-level discussions and detailed operational follow-up.