Service Delivery Manager

Ensure efficient and successful delivery of professional services engagements.

• •As a Service Delivery Manager at Astronomer, you'll ensure professional services engagements are delivered efficiently and with outstanding results.
• •Key Responsibilities Manage a portfolio of customer engagements.
• •Develop, update, and track detailed project plans.
• •Facilitate regular engagement cadences with customers.
• •Collaborate with customers to identify and maintain a backlog of initiatives.
• •Monitor service utilization to ensure projects remain within contracted scope.
• •Requirements 3-5 years of experience in project management or similar roles.
• •Proven track record in building and managing project plans.
• •Ability to handle multiple, simultaneous customer engagements.
• •Strong organizational, communication, and stakeholder management skills.