Senior Customer Success Manager - Federal
ErmeticCloud Security company
Columbia, United StatesSenior
Accel
Norwest Venture Partners
Glilot Capital Partners
Target Global
Qumra Capital
Forgepoint Capital
Sales & Account Management
About the role
TL;DR
Acts as a trusted advisor for strategic accounts, driving customer retention and expansion.
Required skills
Account ManagementSalesforceStakeholder ManagementCommunicationProblem SolvingProject Management
Nice-to-have skills
MentoringTeam Building
Domain expertise
cybersecurity
Benefits & perks
medical, dental, vision, disability and life insurance, 401(k) retirement savings with company match, employee stock purchase plan, employee referral program, flexible spending accounts, Employee Assistance Program (EAP), education assistance, parental leave, paid time off (PTO), company-paid holidays, health and wellness events, community programs
Tech stack
Salesforce