Solutions Engineer - Insurance
FeatheryAI Automation company
United StatesMid
Index Ventures
Bain Capital Ventures
Portage Ventures
Allstate Strategic Ventures
Clocktower Ventures
Erie Strategic Ventures
Sales & Account Management
About the role
TL;DR
Design, implement, and scale workflows on Feathery for insurance and wealth management firms.
- •This role blends customer-facing technical solution design, pre-sales and post-sales engagement, workflow architecture, and cross-functional collaboration.
- •You'll help define best practices for solutions engineering and contribute to improving onboarding and implementation workflows.
- •Key Responsibilities Own technical scoping, proof-of-concepts, and onboarding for key customers Partner with customers to design and implement complex workflows on the Feathery platform Guide customers through best practices for building scalable, maintainable solutions Work with sales during the evaluation process to demonstrate technical capabilities Translate customer requirements into tailored product solutions Requirements Experience in a customer-facing technical role (solutions engineering, sales engineering, customer success, or similar) Strong problem-solving skills, especially in data-heavy or workflow-based systems Strong working knowledge of JavaScript, including the ability to write and troubleshoot scripts and logic for customer implementations Basic familiarity with Python (able to build/debug API's) Excellent communication skills and ability to work across technical and non-technical stakeholders
Required skills
JavaScriptPythonCustomer Service
Nice-to-have skills
A/B TestingBusiness DevelopmentSalesProduct Management
Domain expertise
fintech
Benefits & perks
Competitive compensation and equity, Health, dental, and vision coverage, Unlimited PTO, Downtown Toronto office location, Office snacks and lunches, A supportive, low-ego team that values ownership and growth, Company offsite to connect and recharge
Tech stack
JavaScriptPython