Product Designer, Content

Craft clear and consistent communication for homeowners.

• •As a Content Designer at Point, you will be responsible for crafting clear and consistent communication across all homeowner touchpoints.
• •Your work will directly influence how homeowners understand and engage with Point's home equity products, making complex financial decisions more accessible.
• •Key Responsibilities Translate complex financial concepts into understandable language for homeowners via email, text, and in-product flows.
• •Analyze homeowner research and data to inform content strategy and writing.
• •Collaborate with cross-functional teams including product designers, PMs, engineers, marketing, and sales.
• •Draft copy for AI-driven experiences like chat, voice, and knowledge bases.
• •Monitor and iterate on copy performance based on metrics like open rates and conversion.
• •Requirements 2+ years of professional writing experience in content design, product design, UX writing, or a related field.
• •A portfolio showcasing strong writing across multiple formats (product copy, emails, long-form, marketing).
• •Proficiency and active use of AI tools for drafting, editing, and research.