RVP, Customer Success

Responsible for launching new clients and developing customer relationships.

• •Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth.
• •You will cover worldwide customers, track record thriving in a high growth startup, and have a strong understanding of Procurement customers.
• •Key Responsibilities Oversee and drive launch of new clients including executive account management, strategic positioning, building and demonstrating the value proposition, technical coordination, training & communications plans Identify key client contacts to build a network, connect with SMEs, users and drive adoption Conduct Business Reviews with Clients, including executive sponsors Requirements Relevant experience in Procurement, Procurement Operations, or Procurement transformation Experience working with large Fortune 500 companies Fantastic interpersonal leadership and influencing skills