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Product Designer (Experienced)

AssembledWorkforce Management company
New York, United StatesSenior
Design
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About the role

Design AI-backed customer support experiences.

  • Assembled is seeking an experienced Product Designer to join their AI support product teams.
  • This role focuses on designing and building AI-backed customer support experiences, collaborating closely with product managers and engineers to shape solutions and drive measurable business impact.
  • Key Responsibilities Create, refine, and iterate on significant new products and features for AI-backed support.
  • Mentor other designers and contribute to growing the craft of product design at Assembled.
  • Deeply understand user needs through research and share insights to build collective understanding.
  • Act as a steward of the product experience, designing intuitive patterns and raising design standards.
  • Improve visual and interaction design, contributing to the design system.
  • Requirements 5+ years of experience in B2B software design.
  • Zero-to-one mindset with the ability to iterate quickly and balance scope, speed, and quality.
  • Comfortable with ambiguity and able to push projects forward.

Tech stack

Figma

Match insights

Tech:Figma
Level:Senior