Analista de Customer Success Jr

Assist in managing large customer accounts for logistics innovation.

• •Skydropx is transforming logistics with a dynamic, ambitious, and multicultural team.
• •We need a Customer Success Jr to help us with our large accounts.
• •Key Responsibilities Map customer needs to achieve their goals.
• •Execute and optimize engagement, retention, and revenue strategies.
• •Prevent churn and reverse cancellations.
• •Conduct follow-up meetings and customer alignment.
• •Anticipate risks and propose proactive solutions.
• •Requirements Strong verbal and written communication.
• •Empathy and consultative approach with customers.
• •Organization and account management skills.