About the role
TL;DR
Provide technical support and maintenance for Everbridge solutions to Norwegian customers.
- •Everbridge is seeking a Norwegian-speaking Technical Support Engineer (TSE) for a remote, home-based position anywhere in Norway.
- •This role is crucial for maintaining the operational integrity and fault-free performance of Everbridge's critical communications and enterprise safety solutions.
- •Key Responsibilities Analyze and resolve customer-reported issues with Everbridge products according to Service Levels.
- •Proactively monitor and prevent platform issues, ensuring managed services run smoothly.
- •Perform software upgrades, installations, configurations, and verifications in a Linux environment.
- •Provide feedback to engineering and product management teams for platform resilience improvements.
- •Support primarily Norwegian customers, ensuring their managed services are maintained.
- •Requirements Experience in Unix and Linux environments.
- •Fluency in Norwegian (verbal and written) is mandatory.
- •Experience with IP configuration, VPN, databases (Oracle, PostgreSQL), routing, and security.
- •Ability to work well under pressure and support business-critical systems.
Required skills
LinuxPostgreSQLOracle
Nice-to-have skills
AWS
Domain expertise
telecom
Tech stack
LinuxOraclePostgreSQLAWS