Services Consulting Specialist

Serve as a bridge between Sales and Professional Services teams, ensuring smooth implementation handoff.

• •As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams
• •supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation.
• •Key Responsibilities Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model.
• •Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites.
• •Support Sales on RFP responses related to implementation and operations activities.
• •Own the review and finalization of the Solution Scoping Document (SSD), which drives prospect and customer conversations to confirm final project scope.
• •Identify and flag implementation risk with pipeline opportunities.
• •Requirements Partner with Sales and Customer Success to evaluate prospect feasibility.
• •Lead prospect and customer design sessions.
• •Support Sales on RFP responses.