Technical Support Specialist
SwapLogistics company
Austin, United StatesMid
DST Global
Cherry Ventures
ICONIQ Growth
QED Investors
9900 Capital
2100 Ventures
Operations & Strategy
About the role
TL;DR
Investigate technical issues, troubleshoot merchant problems, and provide fast, accurate resolutions.
Required skills
SQLPostmanJavaScriptProblem SolvingCommunicationAnalytical ThinkingCritical Thinking
Nice-to-have skills
HTMLCSS
Domain expertise
ecommercelogistics
Benefits & perks
Competitive base salary, Stock options, Competitive PTO, Public holidays, Private Health, Pension, Wellness benefits, Birthday off, Gym benefits, Mental health benefits, Quarterly team offsite budget, Thursday happy hour, Breakfast Mondays
Tech stack
SQLPostmanJavaScriptHTMLCSS