Support Engineer I
CleoPersonal Finance company
Hybrid
Balderton Capital
LocalGlobe
EQT Ventures
Sofina
SBI Group
About the role
- •Position Overview The Support Engineer I serves as the first point of contact for Cleo customers, providing exceptional technical assistance and ensuring a positive customer experience.
- •This role is responsible for troubleshooting, diagnosing, and resolving software-related issues while guiding customers through product use, configuration, and best practices.
- •The ideal candidate combines strong technical aptitude, customer-centric problem solving, and a continuous learning mindset.