Principal Demo Engineer

Owns and builds the demo platform and tooling for Fin demos.

• •As a Principal Demo Engineer, you will own the platform and tooling that powers every Fin demo at Intercom.
• •Key Responsibilities Own the Fin demo platform end-to-end.
• •Build first-class demo features into Fin itself.
• •Use AI to prepare demos.
• •Let SEs move faster.
• •Show Fin across every surface it touches.
• •Requirements Strong background in AI and customer service.
• •Experience with demo platforms and AI-driven demos.
• •Ability to work cross-functionally with product, GTM, PMM, Enablement, and Engineering teams.
• •Excellent communication and relationship-building skills.