Senior Service Delivery Manager, Operations

Lead and mentor a team of verification specialists for enterprise mortgage customers.

• •The role involves leading a team of verification specialists for the enterprise mortgage customer base.
• •Key Responsibilities Build, mentor, and scale a team of verification specialists servicing the enterprise mortgage customer base Serve as a company and product expert, representing the team and its service externally to customers Develop and implement robust frameworks and processes to consistently meet and exceed the high standards of Checkr’s customers Requirements 7+ years or more of management experience in operations or a related production field. 5+ years of experience in a people management role (managers and individual contributors) 2+ years of experience in leading projects or peers to achieve common goals