Site Manager, Cleveland

Manage facility operations and lead teams to ensure excellent customer experience.

• •Gopuff is seeking a self-starting and entrepreneurial Site Manager to lead local teams and oversee facility operations.
• •This fast-paced role requires drive, grit, and enthusiasm for delivering a perfect customer experience.
• •Key Responsibilities Plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systems.
• •Drive improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, and Cost Per Order.
• •Train and coach associates on safety and standard work processes.
• •Drive financial performance by achieving budgeted productivity, labor, and expense targets.
• •Ensure compliance with Gopuff and legal policies, procedures, and regulations.
• •Requirements 3+ years of experience in a fast-paced environment leading a blended workforce.
• •Retail, grocery, military, restaurant, or equivalent experience.
• •Strong written and verbal communication, conflict resolution, and team development skills.