Jr Customer Experience Consultant

Focus on onboarding clients and ensuring a profitable and consistent long-term relationship.

• •The Jr Customer Experience Consultant will focus on onboarding clients and ensuring a profitable and consistent long-term relationship.
• •Key Responsibilities Onboard clients and develop a long-term relationship.
• •Assist clients in creating new activities and processes.
• •Manage client issues and complaints until resolution.
• •Ensure all client activities and information are recorded in management platforms.
• •Plan work routines according to Customer Experience policies.
• •Requirements Graduation in Administration, Logistics, Transportation, or related areas.
• •Desired: Net Promoter Score
• •NPS certification.
• •Desired: White Belt certification.