Customer Cloud Engineer

Engineer cloud platforms for scalable customer deployments, focusing on automation and standardization.

• •About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology.
• •Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives.
• •With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism.
• •We offer a culture of mutual trust, support and passion
• •while providing individuals with opportunities to grow professionally and make a difference in the world.
• •Why this role exists Customer Cloud is a critical part of Hawk’s growth.
• •It enables customers to run Hawk AI in their own cloud environment, meeting regulatory, security, and data residency requirements.
• •Today, Customer Cloud relies too heavily on bespoke work.
• •Pre-sales often requires deep engineering input, deployments take longer than they should, and operational responsibility is not evenly distributed.
• •We are standardising and simplifying this so Customer Cloud becomes easier to sell, faster to deploy, and simpler to operate at scale.