Senior Sales Engineer

Technical backbone of sales, helping prospects understand and evaluate AI phone agent solutions.

• •Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale.
• •We help mid-market and enterprise companies manage routine calls to save teams time and resources.
• •Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35% more calls answered compared to non-AI operators 45 million calls handled with a 99.9% uptime Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
• •About the Role As a Sales Engineer at Synthflow, you’ll be the technical backbone of our sales organization
• •helping enterprise prospects understand, evaluate, and envision the impact of Synthflow’s AI phone agent solutions.
• •You’ll combine deep technical knowledge with compelling communication and storytelling to uncover customer pain points, design tailored solutions, and demonstrate the power of our platform.
• •You’ll work side-by-side with Account Executives, acting as a trusted advisor who bridges sales, product, and engineering to ensure every customer engagement is technically sound, strategically aligned, and impactful.
• •This is a pre-sales role focused on technical discovery, solution design, proof-of-concepts, and technical win.
• •Your Responsibilities Partner with Account Executives throughout the sales cycle to understand customer goals, challenges, and technical environments.
• •Lead technical discovery sessions to assess fit, gather requirements, and translate them into scalable AI phone agent solutions.